MEMBERS GET MORE
Brimming with benefits, Membership delivers $200+ worth of gifts and savings for only $50 per year.
10% CASHBACK ·
FREE SHIPPING ·
EARLY ACCESS ·
FREE FRAGRANCE ·
EXCLUSIVE OFFERS ·
FREE SAMPLES ·
EXCLUSIVE PRODUCTS ·
10% CASHBACK ·
FREE SHIPPING ·
EARLY ACCESS ·
FREE FRAGRANCE ·
EXCLUSIVE OFFERS ·
FREE SAMPLES ·
EXCLUSIVE PRODUCTS ·
10% CASHBACK ·
FREE SHIPPING ·
EARLY ACCESS ·
FREE FRAGRANCE ·
EXCLUSIVE OFFERS ·
FREE SAMPLES ·
EXCLUSIVE PRODUCTS ·
Member Benefits
Average Yearly Value
1
Four free travel-size fragrances, one per season
$116 VALUE
2
10% cashback on phlur.com
$40 VALUE
3
Free U.S. shipping, every order
$32 VALUE
4
One free sample, every order
$24 VALUE
5
Member-only products & offers
6
Early access to drops & restocks
MEMBER-EXCLUSIVE SEASONAL GIFT
Frequently Asked Questions
How do I join Membership?
Add Membership to your cart and go through checkout (like any other purchase). After checkout, you’ll receive an onboarding email that explains how to access member benefits.
Enjoy 10% cashback on the products purchased with your Membership. All other benefits will activate after you check out with Membership.
Enjoy 10% cashback on the products purchased with your Membership. All other benefits will activate after you check out with Membership.
Do I need to have an account to access membership?
Yes. Once you sign up, you’ll be prompted to create an account (or sign in to your existing account). Use the same email address that purchased Membership. This is how you will access your store credit, view your discount code to redeem your free seasonal gift, and manage your membership.
Why aren't my benefits working?
You must use the same email you used when purchasing your membership in order to access your benefits. You have to sign in to your account to access your membership benefits.
Is the membership fee a recurring charge?
Yes. Members pay $50 each year for access to the membership program. The membership will auto-renew annually until you decide to cancel. You can cancel your membership’s auto-renewal at any time through your account portal or by contacting us at support@phlur.com.
There are no termination fees or hidden costs associated with cancellation, though all purchases of the membership are final. If canceled, your membership will still remain active through the current billing period.
There are no termination fees or hidden costs associated with cancellation, though all purchases of the membership are final. If canceled, your membership will still remain active through the current billing period.
Is there anywhere my membership benefits are not valid?
Member benefits can only be accessed on phlur.com. Cashback, free shipping, free gifts and other benefits cannot be accessed on TikTok Shop, Facebook Shop, Instagram Shop, or Amazon.
How do I redeem my free seasonal gift?
Find your discount code, viewable on the account portal or Membership page. Add a seasonal gift of your choice from our selection of travel size fragrances, viewable on the Membership page. At Checkout, enter your Membership email address and apply the discount code.
This discount code will only work with your Membership email address and is redeemable with your order of $20+. The selection of gifts will change each season. You can only redeem one gift per quarter — and the benefit will reset on Jan. 1st, Apr. 1st, Jul. 1st and Oct. 1st of each year.
This discount code will only work with your Membership email address and is redeemable with your order of $20+. The selection of gifts will change each season. You can only redeem one gift per quarter — and the benefit will reset on Jan. 1st, Apr. 1st, Jul. 1st and Oct. 1st of each year.
How do I redeem cashback?
At Checkout, you'll see any credit available in your account. You can choose the amount you'd like to redeem and your credit balance will automatically be deducted when you complete check out.
Do my store credits from cashback ever expire?
Store credit expires after 180 days. Use your store credit within the half-year of earning it to ensure you maximize this benefit.
How do I access my free shipping benefit?
Free shipping is automatically applied at checkout, no code needed.
How do I redeem my free sample with my order?
Log in to your account portal or enter your Membership email address at Checkout. On the Checkout page, you’ll be able to add one free sample to your order — you can add additional samples to your order at cost.
How do I take advantage of my early access to launches and restocks?
You’ll be emailed separately from the rest of our customers to ensure you’re the first to know about any major product drops and restocks. There’s nothing you need to do to access this benefit other than opening any emails or text messages from us.
How can I cancel my membership?
You can cancel your membership from your account portal at any time or by contacting our customer support team at support@phlur.com. There are no termination fees or hidden costs to cancel, but we do not provide refunds or credits, including partially used store credits.
Can I pause my membership?
No, we do not support pausing or skipping your membership at this time. However, you can cancel and rejoin the membership at any time.
How do I update my payment method?
You can update your payment method at any time from your account portal.
Can I return my membership or request a refund?
All purchases of the membership are final and cannot be returned or refunded. You can cancel your membership auto-renewal from your account portal at any time or by contacting our customer support team support@phlur.com. If canceled, your membership will remain active until the end of the billing period.
